Acaster Lloyd exists to help people live better lives through patient-centred outcomes research trusted by the best pharma, biotechs and academia. This way, new, life-saving treatments get launched — always powered by patient insights.
Since being founded in 2016, we have grown to more than 40 people across the UK. In 2026, we became employee owned, which means the company is now owned for the benefit of all employees. It safeguards our independence, reinforces our values and ensures that everyone who contributes to our success has a meaningful stake in it.
We undertake consultancy and research for biotech and pharmaceutical companies globally in the field of patient-centred outcomes research. We work with our clients to understand the burden of disease and the value of medicines and other health technologies from the patients’ perspective.
Our business continues to grow organically due to the high quality work that our team deliver. Our client base continues to expand, and we take pride in the level of repeat business we receive, demonstrating our significant contribution to science, expertise in patient-centred outcomes research, and our collaborative and supportive approach.
Central to this success is our high performing team. Our people are extremely important to us, and we believe that shows in everything we do. It’s our people that make a difference. We believe the best work happens when people from all walks of life come together.
We are looking for an individual(s) to join our team as a Research Associate/Senior Research Associate interested in applying their research expertise to support our clients in evidencing the patient voice.
THE ROLE
Research Managers/Senior Research Manager is a mid-level position, involving both research and project management. Applicants typically having substantial experience in a client-facing role. At both levels, the tasks below are all conducted under the guidance of the project director, with the expectation that the Senior Research Manager is able to work more autonomously.
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Leading on the study design, analysis and interpretation across quantitative, qualitative and mixed methods research (if relevant, please note indicate specialism on application).
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Planning, conducting and/or overseeing literature reviews (including developing search strategies, reviewing abstracts, critical appraisal, and data extraction) using tools such as Ovid, PubMed and other search engines.
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Leading on the development of study materials, including study protocols, recruitment materials, interview guides, background questionnaires, and informed consent forms.
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Report writing, presentations, and dissemination work
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Preparing and submitting ethics applications
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Client communication and presentations
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Project management
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Engaging with the scientific community, including conference posters/presentations and publications.
ABOUT YOU
Essential
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Bachelor’s degree (or local equivalent) in a relevant field (e.g. psychology or other social science).
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Post-graduate qualification (e.g. MSc, PhD) in a relevant field (e.g. health psychology, health economics, public health, epidemiology or applied statistics).
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Substantial experience conducting research and working on research projects in a health-related field (e.g. psychology, public health, epidemiology).
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Experience of managing multiple projects in a client-facing role.
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Strong technical skills:
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Quantitative: Experience with linear models, psychometric analyses, and/or choice modelling using R.
AND/OR
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Qualitative: Experience in qualitative methods (e.g. concept elicitation interviews, cognitive interviews, and/or in-trial interviews), including developing study materials (e.g. interview guides), conducting interviews, and conducting qualitative analysis using software (e.g. MAXQDA, NVivo or ATLAS.ti).
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Excellent writing skills, preferably with experience of working on academic manuscripts or other dissemination.
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Ability to work independently and effectively as part of a team with a high degree of self-motivation.
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Have a high level of accuracy and attention to detail.
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Ability to handle and safeguard sensitive information in accordance with applicable UK laws, rules and regulations.
Desirable
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Experience of working on clinical outcome assessment (COA) strategy projects, including the development of COA dossiers and regulatory engagement (e.g. FDA and EMA), would be an advantage.
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Experience of site-based patient recruitment and ethics submissions would be an advantage.
THE IDEAL CANDIDATE
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Someone who wants to influence their own development
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Someone who is looking for the opportunity to build their research skills
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Someone who is keen to work with and support others in our research projects
ROLE INFORMATION
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Salary dependent on experience.
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Flexible working around core working hours.
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Hybrid working between home and our office in London.
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Must have the Right to Work in the UK.
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This role requires a Disclosure and Barring Service (DBS) check which will be undertaken upon employment. This is because you will potentially work with research participants who may be vulnerable or under the age of 18.
YOUR BENEFITS
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25 days annual leave, plus UK public/bank holidays.
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Pension scheme with up to 4% company contribution.
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Salary sacrifice enabling you to contribute more to your pension for tax efficiency.
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Access to our comprehensive Employee Assistance Programme (EAP).
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Private medical insurance.
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Holiday purchase scheme.
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Season ticket travel loan.
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Hearing and eye tests and financial contribution to aids.
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Fertility support.
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Discounted gym membership at PureGym Holborn.
WHAT IT’S LIKE TO WORK HERE
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We provide protected time and opportunities for training.
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We like to socialise with a range of optional company and informal social activities throughout the year, including pub quizzes, drawing clubs, lunchtime walks, hikes, pride events and other activities.
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Our modern offices are very close to Holborn underground station with access to a beautiful roof garden overlooking the London skyline.
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We have a smart / casual dress code.
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We are neurodivergent aware and supportive.
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We have corporate social responsibility (CSR) and wellbeing initiatives which support the function of the business.
Acaster Lloyd is an equal-opportunity employer. We encourage applications from candidates of all backgrounds.
We encourage you to apply even if you don't meet all the listed criteria, as we value potential and transferable skills.
If you require any adjustments or additional support for your interview please let us know in your application.
INTERVIEW PROCESS
The stages of the selection process are outlined below. You need to pass each stage to move to the next stage.
Stage 1: A 20 minute virtual interview (typically Zoom or Teams) with a Director. This is the chance for us to find out a little more about you, and for you to ask questions about the role and company.
Stage 2: A remote in-tray task. The task requires access to a computer/laptop that has MS Office applications and internet access. We understand that not everyone has access to these resources, and if that is the case, please let us know during stage 1 and we can make alternative arrangements.
Stage 3: An in-person interview at our London offices. The first part will be a structured interview with two Directors (approx. 40 minutes). This will be followed by a less formal Tea with the Team (you don’t have to drink tea!), which provides you the chance to sit down and talk with members of the current team. This is an opportunity for you to find out more about the experience of working with us, and is typically around 15 minutes. Note, both the structured interview and Tea with the Team are part of the selection process.
To see how we will protect your personal data, please refer to our Candidate Privacy Policy available on our website
To apply, submit your CV and cover letter outlining your relevant experience, why you would like to work for Acaster Lloyd, and why you think you are right for the role. CVs and cover letter should be no more than 2 pages each.