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Compliance Manager

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Acaster Lloyd exists to help people live better lives through patient-centred outcomes research trusted by the best pharma, biotechs and academia. This way, new, life-saving treatments get launched — always powered by patient insights. 

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We are looking for an experienced Compliance Manager to cover maternity leave. The ideal candidate will have strong expertise in regulatory compliance, data protection, and risk management, and will help foster a culture of integrity and ongoing improvement. In this role, you’ll ensure our organisation complies with regulations, contracts, and industry standards. Your responsibilities will include overseeing and implementing compliance programs, performing risk assessments, and encouraging team-wide commitment to compliance.

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This position is crucial to upholding our reputation as a reliable and compliant partner for top biotech and pharmaceutical clients worldwide.

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THE ROLE

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  • Managing and executing compliance programs with a large focus on data protection

  • Working with our IT security consultants, our Data Protection Officer and our IT services company to co-ordinate external due diligence requests and audits and to obtain certifications (such as ISO27001:2022, Cyber Essentials and Cyber Essentials Plus)

  • Serve as the internal expert for data management activities such as advising on our preferred personal data management processes, reviewing and approving informed consent forms

  • Keeping policies, processes and procedures up to date, creating road maps for workflow and remediation plans

  • Ensuring staff are trained and aware of policies, processes and procedures

  • Ensuring staff adherence to data protection and information security requirements

  • Conducting internal audits, track risks and remediation

  • Providing updates and reporting to the board and team members on risk and vulnerabilities

  • Leading supplier onboarding, due diligence and annual checks

  • Overseeing change from a compliance perspective

  • Conducting monthly and quarterly checks to ensure compliance with control measures

  • Staying current with industry compliance trends and regulations, implementing updated legal or regulatory requirements

 

ABOUT YOU

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  • Strong understanding of international data privacy laws and regulation including GDPR 

  • Experience of managing an ISMS and having led a small or medium sized business through ISO27001 accreditation 

  • Proven ability to develop and manage compliance programs

  • Strong analytical and problem-solving abilities

  • Detail oriented with a focus on accuracy

  • Good commercial awareness

  • IT literate, confident using MS Office and a range of software platforms

  • A methodical individual who tackles projects in a logical and process orientated way

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THE IDEAL CANDIDATE

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  • Someone who wants to influence their own development

  • Someone who is looking for the opportunity to build their research skills

  • Someone who is keen to work with and support others in our research projects 

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ROLE INFORMATION 

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  • Reporting into the Operations Director. 

  • Salary £45k - £55k dependent on experience.

  • Flexible working around core working hours. 

  • Remote, hybrid, or office-based contracts available.

  • Must have the Right to Work in the UK.

  • This role requires a Disclosure and Barring Service (DBS) check which will be undertaken upon employment. This is because you will potentially work with research participants who may be vulnerable or under the age of 18. 

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YOUR BENEFITS 

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  • 25 days annual leave, plus UK public/bank holidays.

  • Pension scheme with up to 4% company contribution.

  • Salary sacrifice enabling you to contribute more to your pension for tax efficiency.

  • Access to our comprehensive Employee Assistance Programme (EAP).

  • Private medical insurance.

  • Holiday purchase scheme.

  • Season ticket travel loan.

  • Hearing and eye tests and financial contribution to aids.

  • Fertility support.

  • Discounted gym membership at PureGym Holborn. 

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WHAT IT’S LIKE TO WORK HERE

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  • We provide protected time and opportunities for training.

  • We like to socialise with a range of optional company and informal social activities throughout the year, including pub quizzes, drawing clubs, lunchtime walks, hikes, pride events and other activities.

  • Our modern offices are very close to Holborn underground station with access to a beautiful roof garden overlooking the London skyline.

  • We have a smart/casual dress code.

  • We are neurodivergent aware and supportive.

  • We have corporate social responsibility (CSR) and wellbeing initiatives which support the function of the business. 

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Acaster Lloyd is an equal-opportunity employer. We encourage applications from candidates of all backgrounds. 

 

We encourage you to apply even if you don't meet all the listed criteria, as we value potential and transferable skills. 

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If you require any adjustments or additional support for your interview please let us know in your application.   

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INTERVIEW PROCESS 

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The stages of the selection process are outlined below. You need to pass each stage to move to the next stage. 

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Stage 1: A 20 minute virtual interview (typically Zoom or Teams) with a Director. This is the chance for us to find out a little more about you, and for you to ask questions about the role and company. 

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Stage 2: A remote in-tray task. The task requires access to a computer/laptop that has MS Office applications and internet access. We understand that not everyone has access to these resources, and if that is the case, please let us know during stage 1 and we can make alternative arrangements. 

 

Stage 3: An in-person interview at our London offices. The first part will be a structured interview with two Directors (approx. 40 minutes). This will be followed by a less formal Tea with the Team (you don’t have to drink tea!), which provides you the chance to sit down and talk with members of the current team. This is an opportunity for you to find out more about the experience of working with us, and is typically around 15 minutes. Note, both the structured interview and Tea with the Team are part of the selection process. 

 

To see how we will protect your personal data, please refer to our Candidate Privacy Policy available on our website

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To apply, submit your CV and cover letter outlining your relevant experience, why you would like to work for Acaster Lloyd, and why you think you are right for the role. CVs and cover letter should be no more than 2 pages each. 

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